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Tenant participation is key for improving housing services #ukhousing

I believe that the opportunities for involvement in the housing service in Reading have been really improved by some focused work that has been done over the last year and a half or so.
Part of it has been about clarifying what opportunities there are but particularly the new tenant scrutiny panel has been a real step forward.  This isn’t about paying lip service but a real partnership between tenants and the council: as a tenant said to made this week, if you wear the shoes you know where they pinch”.  The video below has been made by tenants already involved in the housing service and expands this theme:

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